According to the 2021 Annual Economic Report by the Malawi Government,  Blantyre Water Board (BWB) is expected to post a loss of K10.2 billion at the close of the financial year that ends on June 30.

Part of the report reads,  “The board continues to face serious challenges to finance its operations as [the] board’s monthly operating expenses continue to increase, with 65% committed to settling the electricity bill (averaging K1 billion per month). NRW was still very high at an average of 53% in December 2020.”

 Meanwhile, BWB has implemented intensified debt collection by conducting periodic mass disconnection campaigns on all overdue accounts over 30 days and cleaning up the customer database through customer verification exercises.