Malawi Airlines has apologized for flight disruptions that have happened in the past week. In a written statement by Malawi Airlines Chief Executive Officer Hailemelekot Mamo, it has been assured that management is doing everything to ensure undisturbed flight schedules to all destinations.
After the closure of the main runway at Chileka International Airport in Blantyre for jet operations from 24th April, 2019, Malawi Airlines deployed the Bombardier Q400 aircraft to operate the Blantyre – Johannesburg route on daily basis. Operations were smooth until daylight serving changes for Malawi and unpredictable dad seasonal weather were a challenge to flight schedules in May. The apology reads,
“Therefore, restricting daytime operations to 5:30pm at Chileka have proved to be a challenge for the schedule. As a result, we are experiencing frequent diversions via Lilongwe to cope with time.”
The diversions also affected the Lilongwe operations as there has been a delay in connecting with passengers from/to Blantyre. The apology reads “Ideally, every change effected by Malawi Airlines is set to prompt you our customer on your email or mobile phone using short message system (SMS). This happens when the address is fully inserted on the reservation record. We would like to call upon you our customer to prompt the travel agent to update email and phone number (country code, area code, phone number) on booking record. Same is already being circulated to all agents to comply.”
Chileka Airport’s main runway RWY 10/28 was shut down on 24 April, as a press statement by the airport confirmed that the runway will be in full function by 24 July 2019
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