Upon visiting various branches, the Malawi Posts Corporation (MPC), the Parliamentary Committee on Media, Information and Communication has concluded that the underperformance of the parastatal is shocking.
The committee visited MPC’s offices at Njuli where the monthly revenue at the branch barely reaches K25,000.00, a figure that is very below its monthly operations budget. Chairperson of the Committee, Aboo Naliwa, attributed the poor performance to the company’s use of “traditional ways” to operate business in a digital era.
“We have observed that MPC is using manual operations as compared to the digital and electronic way of doing things.” said Naliwa, “Malawi is becoming technologically advanced, and for the corporation to work manually in this era, it’s hard for them to make profits.”
On a visit to Limbe Post Office, the branch was hailed as the only place making a reasonable profit. MPC Business Development and Marketing Manager, Harold Msusa, said the company is now focusing on making the digital platform a driver of business.